These terms govern your use of kv9.live — including account registration, deposits, withdrawals, gameplay, bonuses, and responsible gaming obligations. Please read them carefully before you start playing.
What You Need to Know
These are the most important points from the full terms below. They don't replace the full document — please read everything.
kv9 is strictly for adults. You must be at least 18 years old to register, deposit, or play any game on kv9.live. We verify age during the withdrawal process and reserve the right to close any account where the player is found to be underage. Winnings from underage accounts will not be paid out.
Each player is allowed exactly one kv9 account. Creating multiple accounts — whether under your own name or someone else's — is a breach of these terms and will result in all accounts being suspended and any balances being forfeited. If you've lost access to your account, contact support rather than registering again.
kv9 processes all deposits and withdrawals through bKash, Nagad, and Rocket. The mobile number used for your payment account must match the details registered on your kv9 account. kv9 does not accept third-party payments — you cannot deposit or withdraw using someone else's mobile banking account.
All bonuses, free cards, and promotional credits offered by kv9 are subject to wagering requirements before they can be withdrawn. The specific requirements for each promotion are stated at the time the offer is made. Attempting to withdraw bonus funds before meeting the wagering requirement will result in the bonus being removed from your account.
kv9 uses certified RNG technology for all games. Any attempt to manipulate game outcomes, exploit software bugs, use automated tools, or collude with other players is a serious breach of these terms. kv9 monitors all accounts for irregular activity and will suspend accounts where fair play violations are detected, with no obligation to return funds.
kv9 provides deposit limits, session time reminders, and self-exclusion to every player at no cost. These tools are available in your account settings at any time. If you activate self-exclusion, kv9 will not reverse it during the selected period — this is a firm commitment to your wellbeing, not a reversible preference.
By accessing kv9.live, registering an account, making a deposit, or playing any game on the kv9 platform, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. These terms form a legally binding agreement between you and kv9.
If you do not agree with any part of these terms, you must not use the kv9 platform. Continued use of kv9.live after any update to these terms constitutes your acceptance of the revised version. kv9 recommends that you review these terms periodically to stay informed of any changes.
Plain English summary: Using kv9 means you agree to these rules. If you don't agree, please don't use the platform.
To use kv9, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:
kv9 reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory verification, kv9 may suspend your account and withhold any pending withdrawals until verification is complete. Accounts found to belong to underage players will be closed immediately and any deposits returned minus any winnings generated.
Age verification: kv9 takes underage gambling seriously. All withdrawal requests trigger an identity check. Please keep a copy of your NID or passport accessible.
Each person may hold only one kv9 account. When you register, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, mobile number, and the mobile banking number you intend to use for deposits and withdrawals. Providing false information at registration is a breach of these terms.
You are responsible for keeping your login credentials secure. kv9 strongly recommends enabling two-factor authentication on your account. You must not share your password with anyone or allow another person to access your account. kv9 will not be liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.
If you suspect that your account has been accessed without your permission, you must contact kv9 support immediately at [email protected]. kv9 will investigate and take appropriate action, which may include temporarily locking your account while the investigation is ongoing.
kv9 accepts deposits via bKash, Nagad, and Rocket only. The minimum deposit amount is ৳200. There is no maximum deposit limit, though kv9 may apply transaction limits at its discretion for security or compliance reasons.
All deposits must be made from a mobile banking account registered in your own name. kv9 does not accept third-party deposits. If a deposit is received from a mobile number that does not match your registered kv9 account details, the deposit may be held pending verification or returned to the sender.
Deposits are credited to your kv9 wallet in real time in most cases. If a deposit does not appear in your account within 30 minutes, please contact support with your transaction reference number. kv9 is not responsible for delays caused by your mobile banking provider.
Deposit tip: Always use the mobile number registered on your kv9 account when sending a deposit. Mismatched numbers cause delays and may require manual review.
Withdrawal requests are processed to your registered bKash, Nagad, or Rocket account. The minimum withdrawal amount is ৳500. kv9 charges no withdrawal fees — the full amount you request is the amount sent to your mobile banking account.
Most withdrawals are processed within 10 minutes of the request being submitted. During periods of high volume or for larger amounts, processing may take up to 24 hours. kv9 will notify you if your withdrawal requires additional processing time.
Before your first withdrawal, kv9 will ask you to verify your identity. You will need to provide a copy of your National ID card (NID) or passport, and confirm that the mobile banking number on your account is registered in your name. This is a one-time process for most players.
Processing times: The vast majority of kv9 withdrawals complete in under 10 minutes. If yours takes longer, check your account notification or contact support with your withdrawal reference.
kv9 offers bonuses, free cards, deposit match promotions, and other incentives from time to time. All promotions are subject to specific terms that are communicated at the time the offer is made. These terms include, but are not limited to, wagering requirements, minimum deposit thresholds, eligible games, and expiry dates.
Bonus funds are held separately from your real-money balance. You must complete the stated wagering requirement on bonus funds before they become eligible for withdrawal. If you attempt to withdraw before meeting the requirement, the bonus and any winnings generated from it will be removed from your account.
kv9 reserves the right to withdraw, modify, or cancel any promotion at any time. Promotions are intended for personal recreational use only. Any attempt to exploit bonus offers through systematic play, multiple accounts, or coordinated wagering will be treated as a fair play violation under Section 8.
Each game on kv9 has its own specific rules, which are displayed within the game interface. By purchasing a card, placing a bet, or entering a round, you confirm that you have read and understood the rules for that game. kv9 is not responsible for losses resulting from a player's misunderstanding of game rules.
All game outcomes on kv9 are determined by a certified random number generator (RNG). The RNG is audited by an independent third party to ensure fairness. kv9 does not manipulate game outcomes in any way. After each round, players can verify the result using the seed values available in their game history.
In the event of a technical fault during a game round — such as a disconnection or server error — kv9 will attempt to resolve the round using the last confirmed game state. If this is not possible, the round will be voided and any stakes returned to the players involved. kv9's decision on technical fault resolutions is final.
Certified fair: Every kv9 game uses independently audited RNG technology. You can verify any round result using the seed values in your game history.
kv9 is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited and will result in immediate account suspension and forfeiture of balances:
kv9 monitors all accounts and game sessions for irregular activity. If suspicious behaviour is detected, kv9 may suspend the account, withhold withdrawals, and conduct an investigation. Players found to have violated fair play rules will have their accounts permanently closed and any balances forfeited. kv9 may also report serious violations to relevant authorities.
kv9 is committed to promoting responsible gaming. We provide tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion. These tools are available in your account settings at any time and are free to use.
If you choose to self-exclude, your account will be locked for the period you select. kv9 will not reverse a self-exclusion during the active period under any circumstances. If you attempt to register a new account during a self-exclusion period, kv9 will close the new account immediately.
kv9 encourages all players to set personal deposit limits before they start playing. Gaming should be entertainment — if it stops feeling that way, please use the tools available or contact our support team at [email protected]. For more information, visit our dedicated responsible gaming page.
Read Our Responsible Gaming Policykv9 reserves the right to suspend or close any account at any time, with or without prior notice, if kv9 reasonably believes that:
If your account is suspended, kv9 will notify you by email or in-app message and explain the reason where it is safe and appropriate to do so. You may appeal a suspension by contacting [email protected]. kv9 will review appeals within 5 business days.
If you wish to close your account voluntarily, you can do so by contacting support. Any real-money balance remaining in your account at the time of closure will be returned to your registered mobile banking account after identity verification, provided there are no outstanding compliance holds.
All content on kv9.live — including but not limited to game graphics, logos, software, text, audio, and visual elements — is the property of kv9 or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any kv9 content without prior written permission.
You are granted a limited, non-exclusive, non-transferable licence to access and use kv9.live for personal, non-commercial gaming purposes only. This licence does not include the right to scrape, crawl, or systematically extract data from the platform.
kv9 provides its platform on an "as is" basis. While kv9 makes every effort to ensure the platform is available and functioning correctly, kv9 does not guarantee uninterrupted access or error-free operation. kv9 will not be liable for losses resulting from platform downtime, technical faults, or third-party service failures beyond kv9's reasonable control.
To the maximum extent permitted by applicable law, kv9's total liability to any player for any claim arising from use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the claim. kv9 is not liable for indirect, consequential, or punitive damages of any kind.
Important: Gaming involves financial risk. Never deposit more than you can afford to lose. kv9 is not responsible for personal financial decisions made by players.
kv9 collects and processes personal data in accordance with its Privacy Policy. By using kv9, you consent to the collection and use of your data as described in that policy. kv9 does not sell your personal data to third parties. Data is used solely for account management, payment processing, fraud prevention, and regulatory compliance.
Read Our Privacy Policykv9 may update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. For significant changes, kv9 will notify registered players via in-app notification or email at least 7 days before the changes take effect.
Your continued use of kv9.live after the effective date of any update constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the kv9 support team:
kv9 aims to resolve all complaints fairly and promptly. If you are not satisfied with the outcome of a complaint, you may escalate the matter in writing to [email protected] with the subject line "Formal Complaint". kv9 will provide a final written response within 10 business days.